Integrations
VelaFlows integrates with automation platforms through real-time webhook subscriptions. When events happen in VelaFlows — a new conversation, a lead moving stages, a message received — your automation platform is notified instantly.
Automation Platforms
| Platform | Type | Description |
|---|---|---|
| Make.com | Webhook-based | Build multi-step scenarios triggered by VelaFlows events |
| Zapier | Webhook-based | Create Zaps that react to VelaFlows events |
How It Works
VelaFlows uses a webhook subscription model for integrations:
- Create a webhook subscription in VelaFlows, specifying which events you want to receive and where to send them
- VelaFlows delivers events to your endpoint in real-time as they occur
- Your automation platform processes the event and takes action
VelaFlows Event → Webhook POST → Make.com / Zapier → Your ActionsSupported Events
VelaFlows can notify you about events across the entire platform:
| Category | Example Events |
|---|---|
| Conversations | conversation.created, conversation.assigned, conversation.closed |
| Messages | conversation.message.received, conversation.message.sent |
| CRM | lead.created, lead.stage_changed, lead.status_changed |
| Customers | customer.created, customer.updated |
| Tags | tag.added, tag.removed |
| Workflows | workflow.completed, workflow.failed |
See the Webhooks & Events section for the complete event catalog.
Native Integrations
Beyond automation platforms, VelaFlows has native integrations with:
| Integration | Description |
|---|---|
| WhatsApp Cloud | Send and receive WhatsApp messages |
| DMs, comments, and story replies | |
| Telegram | Bot messaging and channel membership |
| Messenger | Facebook Messenger conversations |
| Stripe | Payment links, subscriptions, invoices |
| Shopify | Order sync, customer sync, product catalog |
| Prospecting campaigns, social selling | |
| Notion | Page sync, database integration, AI KB source |
| Cal.com | Scheduling, bookings, event types |
These are configured directly in the VelaFlows dashboard under Settings > Channels and Settings > Integrations.
Quick Start
- Read the setup guide for your platform: Make.com or Zapier
- Browse Integration Recipes for ready-made automation patterns