WorkflowsNode ReferenceNotifications (13)Copy pageNotifications Nodes Alert channels — send webhooks, escalate to teams, post to Slack, threshold-based alerts. 🔍13 of 13 nodesJump to:💬Messaging(3)⚡General(10)💬Messaging3Send Alert1in2out▼Send an alert notificationSend Push Notification1in2out▼Send a push notification to a userSend SMS1in2out▼Send an SMS message to a phone number⚡General10Alert on Threshold1in2out▼Check a metric against a threshold and branch accordinglyalert-on-thresholdCreate Escalation Ticket1in2out▼Create an escalation ticket recordEscalate Conversation1in2out▼Reassign a conversation to another agent with priority and notesescalate-to-teamEscalate to Manager1in2out▼Escalate issue to managementNotify on Condition1in2out▼Alert when a specific condition is metNotify on Error1in2out▼Alert when a workflow error occursNotify on SLA Breach1in2out▼Alert when SLA is breached or about to breachNotify via Email1in2out▼Send an email notification to one or more recipientssend-emailNotify via Slack1in2out▼Send a message to a Slack channel via webhooknotify-slackNotify via Webhook1in2out▼Send a webhook notification to an external URLnotify-webhookUtilities (14)Control Flow (12)