WorkflowsNode ReferenceAutomation (11)Copy pageAutomation Nodes AI-powered nodes — suggest replies, summarize, sentiment analysis, lead scoring, response classification. 🔍11 of 11 nodesJump to:🤖AI(6)⚡General(5)🤖AI6AI Detect Skills1in1out▼Detect required agent skills from conversation content using AIai-detect-skillsAI Improve Draft1in1out▼Improve a draft message using AI (grammar, tone, clarity, conciseness)ai-improve-draftAI Knowledge Base Query1in1out▼Query the AI knowledge base for answers to customer questionsai-kb-queryAI Score Lead1in1out▼Score a lead using AI based on lead data and engagement signalsai-score-leadAI Suggest Tags1in1out▼Suggest relevant tags for a conversation using AI analysisai-suggest-tagsAI Transcribe Audio1in1out▼Transcribe audio content to text using AI, with optional translationai-transcribe⚡General5AI Suggest Reply1in1out▼Generate an AI-powered reply suggestion using conversation contextai-suggest-replyClassify Response1in1out▼Classify a response using AI (intent, sentiment category, urgency level, etc.)ai-classify-responseLanguage Detection1in2out▼Detect the language of a messageSentiment Analysis1in1out▼Analyze conversation sentiment (positive/negative/neutral) using AIai-sentimentSummarize Conversation1in1out▼Generate an AI summary of a conversation in various formatsai-summarizeControl Flow (12)Conditions & Branching